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In using the Internet Site you are deemed to have read and agreed to the following terms and conditions:

The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice: “Franchisee”, “Franchisee Candidate” “Client”, “Partner”, “You” and “Your”, refers to you, the person accessing this Internet Site and accepting Optiprint’s terms and conditions, hereinafter regarded to as “Client”, while “Optiprint” “Optiprint, d.o.o.”, “Ourselves”, “Franchisor”, “Optiprint Franchise Group”, “We” and “Us”, refers to the owners of this Internet Site – Optiprint, d.o.o., Kranjčeva ulica 20, SI-1000 Ljubljana, Slovenia, Europe, represented by acting director Matjaž Bavdek, hereinafter regarded to as Optiprint.

“Party”, “Parties”, or “Us”, refers to both the Client and Optiprint. All terms referring to offers, acceptances and considerations, necessary to undertake the process of our assisting the Client or communicating with the Client about our services, our franchise or a potential partnership, will be done either by formal meetings of a fixed duration, phone, email or electronic communication or by any other means, for the express purpose of meeting the Client’s needs/answering his questions in respect to provisions of Optiprints’ stated services/products. The mentioned forms of communication and cooperation will be done in the most appropriate manner and in accordance with and subject to prevailing Slovenian Law.

Any use of the above mentioned terminology or other words in their singular or plural forms, capitalised or exchanged with and/or/he/she/they, are considered as interchangeable and therefore as referring to the same.

Privacy Statement

We are committed to protecting your privacy. We adhere to all Slovenian Law as well as European Directives that deal with personal information, data protection and related subjects. All applicable provisions of our internal NDA and Confidentiality Rules will be strictly adhered to when dealing with any personal information obtained via the “Contact Us” / “Job Opportunities” / “Become a Franchisee” segments of our Internet Site or any direct emails sent to any address that can be found on our Internet Site.

Purpose of

Optiprint, d.o.o. will not use your provided personal or private information stated in the above paragraph or otherwise obtained, for purposes other than the following:

  1. Digital archiving solely for our own private database with the purpose of easier client-business communication;
  2. The use of the provided contact information in order to answer enquiries from customers/partners;
  3. To transfer any opinions of customers/partners to our product development and/or service teams;
  4. To prepare statistical data in order to evaluate our own operations, not to be disclosed to any non-affiliated business or individual.

Please note that only authorized employees, that have signed a NDA with Optiprint d.o.o. have access and collect information from individual clients on a need to know basis. We constantly review our systems and data to ensure the best possible service is provided for our Clients.


Optiprint, d.o.o. will not disclose any personal or private information of its clients except for the following cases:

  1. When Optiprint, d.o.o. has gained the prior approval of its customers/partners to do so;
  2. Providing personal information to subcontractors which Optiprint, d.o.o. supervises appropriately in order to achieve the above stated purpose of use;
  3. When breach of disclosure is required based on EU or national laws and regulations.

All Client records are regarded as confidential and therefore will not be divulged to any third party, except in the above mentioned cases.

Clients have the right to request sight of, and copies of any and all Client Records we keep on them, on the provision that we are given reasonable notice of such a request. Clients are requested to retain copies of any literature issued in relation to the provision of our services. Where appropriate, we shall issue Client’s with appropriate written information, hand-outs or copies of records as part of an agreed contract, for the benefit of both parties.

We will not sell, share, or rent your personal information to any third party or use your e-mail address for unsolicited mail. Any emails sent by Optiprint will only be in connection with the provision of agreed communication, services and products.


Optiprint’s service may involve refilled and/or remanufactured original cartridges. Cartridge remanufacture and refilling are carried out exclusively by Optiprint, d.o.o. and not by the cartridge/printer manufacturer and/or the holder of intellectual property rights on cartridges/printers. As a result, the manufacturer is in no way responsible for the printing quality and the specifications of the printer. The holders of intellectual property rights on the equipment and devices we use are third persons (manufacturers), except for the equipment on which it is clearly indicated that the manufacturer is Optiprint, d.o.o. (e.g. ink tank). We are in no way connected with the manufacturers and/or distributors of the equipment and devices nor do we represent any of them.

Exclusions and Limitations

The information on this web site is provided on an “as is” basis. To the fullest extent permitted by Slovenian law, Optiprint:

  1. excludes all representations and warranties relating to this Internet Site and its contents or which is or may be provided by any of our affiliates or any other third party, including in relation to any inaccuracies or omissions in this Internet Site and/or the Company’s literature; and
  2. excludes all liability for damages arising out of or in connection with your use of this Internet Site. This includes, without limitation, direct loss, loss of business or profits (whether or not the loss of such profits was foreseeable, arose in the normal course of things or you had been advised of the possibility of such potential loss), damage caused to your computer, computer software, systems and programs and the data thereon or any other direct or indirect, consequential and incidental damages.

Optiprint does not however exclude liability for death or personal injury caused by its negligence. The above exclusions and limitations apply only to the extent permitted by law. None of your national or European rights as a consumer are affected.


Unless otherwise stated, the services and franchise system featured on this Internet Site are currently only available within the countries listed on our Franchise Map; Iceland, Norway, Sweden, Finland, Russia, Ireland, United Kingdom, Denmark, Estonia, The Netherlands, Germany, Poland, Lithuania, Latvia, Belarus, Belgium, Czech Republic, Ukraine, Cyprus, Slovakia, Moldova, Switzerland, Austria, Hungary, Romania, France, Slovenia, Croatia, Bosnia and Herzegovina, Serbia, Bulgaria, Montenegro, Italy, Albania, Macedonia, Turkey, Belarus, Greece, Spain and Portugal.

All advertising is intended solely for the above mentioned markets. You are solely responsible for evaluating the fitness for a particular purpose of any downloads, programs and text available through this site. Redistribution or republication of any part of this site or its contents is prohibited, including such by framing or other similar means or any other means, without the express written consent of Optiprint. Optiprint does not warrant that the service from this site will be uninterrupted, timely or error free, although it will be provided to the best of Optiprints’ ability. By using this service you thereby indemnify Optiprint, its employees, agents and affiliates against any loss or damage, in whatever manner, howsoever caused.

Log Files

We use IP addresses to analyse trends, administer the site, track user’s movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information. Additionally, for systems administration, detecting usage patterns and troubleshooting purposes, our web servers automatically log standard access information including browser type, access times/open mail, URL requested, and referral URL. This information is not shared with third parties and is used only within Optiprint on a need-to-know basis. Any individually identifiable information related to this data will never be used in any way different to the use of Personal Information as stated above without your explicit permission.


Like most interactive web sites Optiprints’ Internet Site uses cookies to enable us to retrieve user details for each visit. Cookies are used in some areas of our site to enable the functionality of this area and ease of use for those people visiting.

The Internet Site uses;

– Google Analytics cookies,

– social media cookies (Facebook plugin for sharing content with friends, Google maps and maps),

– the PHPSESSID cookie; used for the correct functioning of the net-framework, and is removed after closing of the browser.

The consent needed for the use of the PHPSESSID cookie is not required. Obtaining consent for the use of the other stated cookies is required. Google Analytics cookies are used to monitor traffic, solve customer demands and other customer related requests on In case a client does not allow the cookies to be placed on his computer, he can change the settings in any given moment in the righthand bottom corner of the site, where the Privacy Policy settings are located at all times. By opening these settings the client can choose to allow the placement of cookies to his computer or not. If case all technical cookies for the website are turned off completely (in the browser settings), not all the sites specific functions can be fulfilled.